| Several weeks ago we received an order through our website for a painting by an artist from Europe. We contacted the artist and asked him to ship the piece to us (the client happened to be local). The piece arrived within a week (amazing, considering the artist shipped it to us via parcel post) and the box appeared to be in good shape. Unfortunately, when we opened the box we found a problem. The artist had wrapped the painting in bubble wrap, the smaller bubbles. The bubbles had stuck to the varnish on the painting, and, upon removing the bubbles, we found that we had a bubble wrap pattern in the surface of the piece. Normally we would have shipped the piece back to the artist for repair, but it seemed that we would be risking additional damage with the piece crossing the Atlantic two more times. Read about how we fixed the problem and how to avoid art shipping problems by clicking here. |
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